Contribute Your Work

It's easy to contribute articles, article proposals, commentary and analysis and be published online through Energy Central!

Sound interesting? Contact the editor for more information.

Trinity Valley Electric Cooperative

Published By Wireless Matrix Corporation

  • Published April 2009
  • 2 Page(s)

TVEC uses a sophisticated Outage Management System (OMS) from Milsoft to plot regular service calls, track reported emergency outages, and model outage parameters for a big-picture view of all their service needs. But while TVEC could easily view their workload each day, they had trouble viewing their fleet. Locating service vehicles depended on technicians checking in to dispatchers via a Private Radio Network (PRN). The dispatchers would then assign new work based on this location system. During outages, however, airtime was scarce as numerous calls and communications flooded dispatch at once. Even during normal working conditions, effective communication was limited by the availability of their PRN coverage. These communication issues not only led to workforce inefficiencies, but also to safety concerns whenever two technicians were working on the same line without knowledge of each others’ presence. If workforce management was ever going to flow as smoothly as outage management, something had to change.

Free To Download Now

Trinity Valley Electric Cooperative
 
 
Our customer service can help if you are experiencing problems with this page.

Please contact our customer service department.

Our customer service hours are Monday-Friday from 8-5 MST

Receive Energy Central eNews & Updates










 

Taking Stock of Integrated Demand Response and Energy Efficiency Programs: What Works, What Doesn’t and How to Improve

Wednesday Apr 26, 2017 - 12:00 PM ET - Virtual Event

With the emergence of W-Fi smart thermostats, utilities are increasingly deploying integrated demand response and energy efficiency programs. These programs provide the utility with a valuable capacity resource, while also giving the consumer new tools to save on energy bills. more...

Roundtable: Field Service trends your utility business can't ignore

Wednesday May 3, 2017 - 12:00 PM ET - Virtual Event

Utilities are constantly playing tug of war between safety, profitability and customer satisfaction. In fact, your job has never been harder. Join Ameren, Black Hills, and ClickSoftware to find out more. more...

How Utilities are Leveraging the Benefits of Machine Learning

Tuesday May 9, 2017 - Virtual Event

The Machine Learning webinar will look at how two leading utilities, SDG&E and PG&E, are using machine learning to enhance their business. more...

How Advancements in Demand Response Technologies Can Benefit Public Power Utilities

Wednesday May 24, 2017 - 12:00 PM 1:00PM - Virtual Event

In this webinar, the presenters will discuss how the latest technologies can help public power utilities: Manage the peak with greater precision; Strengthen member and customer engagement; Add bring your own device (BYOD); Coordinate distributed energy resources; Prevent against cyber more...

3rd Power Plant Decommissioning and Operational Excellence

Wednesday Apr 26, 2017 - Thursday Apr 27, 2017 - Nashville, TN - USA

The Power Plant Decommissioning Process Optimization conference will cover some of the plants biggest challenges when it comes to working within federal, state and local regulations, the varying levels of options to decommission, various solutions for the safe closure of more...

Unmanned Systems for Utilities

Wednesday Apr 26, 2017 - Thursday Apr 27, 2017 - Atlanta, GA

Unmanned Aerial Vehicles (UAVs) or Unmanned Aerial Systems (UASs) –more commonly referred to as drones—are no longer a trend. The technology is emerging to become one of the fastest growing tools for a variety of industries with an endless array more...

AESP 2017 Spring Conference

Tuesday May 2, 2017 - Thursday May 4, 2017 - Salt Lake City, Ut - United States

AESP’s Spring Conference is dual track focusing on marketing and customer engagement. Learn about successful tactics that utilities use to increase engagement, hear the newest research on customer behavior, and discover new technologies for effective marketing. Register here https://goo.gl/IwvCYV more...

CS Week 2017

Monday May 22, 2017 - Friday May 26, 2017 - Fort Worth, TX - usa

CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and networking opportunities in support of the utility customer experience lifecycle: more...

Demand Response Training Series

Monday May 8, 2017 - Friday May 12, 2017 - Las Vegas, NV - USA

Gain real-world insight from market practitioners, technology firms, and energy utilities active in the demand response, peak load and distributed energy resource marketplace. more...

PLMA Demand Response Training Series

Monday May 8, 2017 - Friday May 12, 2017 - Las Vegas, NV - USA

The PLMA Demand Response Training Series courses are presented by industry experts and hosted at member offices. Two of the PLMA Demand Response Training Courses will be offered. Attend one or both. more...