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Excellence in Outage & Customer Communication for Utilities

Wednesday Mar 20, 2019 - Thursday Mar 21, 2019 Presented by marcus evans

Generating Positive and Sustainable Connections to Exceed the Expectations of All Stakeholders

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Event Information

Location: Charlotte, NC USA
Venue: Not finalized yet
Event Price: 2495.00

Organizer Information

marcus evans
Contact Name: Melini Hadjitheori
Phone: 357 22849308

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This premier marcus evans conference will explore various methods of continuously improving outage communication efforts and plans with customers, regulators, and employees. Utility providers recognize that outages and service interruptions are inevitable and managing the expectations of stakeholders with repeated, effective and evolving communication strategy is imperative for success. Even if a Utility gets the messaging right they are always expected to improve and continuously update their stakeholders.