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2018 Consumer Billing Trends - KUBRA Utility Report

Thursday Nov 15, 2018 - 2:00 PM Eastern Presented by KUBRA

KUBRA recently conducted a nationwide study of consumer billing and payment behaviors and trends. In this webinar, KUBRA will review our findings, discuss predicted future trends, and give tips on how to best leverage this data to improve customer experiences.

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Event Information

Location: Tempe, AZ United States
Venue: Online
Event Price: 0.00 (US)

Organizer Information

40 E Rio Salado Pkwy
Suite 535
Tempe,   AZ  85281
United States
Contact Name: Ashley Elmer
Phone: 480-818-0987

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2018 Consumer Billing Trends - KUBRA Utility Report
November 15, 2018, 2:00 PM Eastern

Consumer billing and payment preferences are constantly changing and evolving, and it can be hard for utilities to stay up-to-date on the latest behavioral trends. With that in mind, KUBRA recently conducted a nationwide survey to research current consumer billing behaviors and attitudes.

With over 1,000 responses gathered from heads of households responsible for paying their household’s utility bills, KUBRA has gained some great insights into today’s payment marketplace. In this webinar, KUBRA will review our findings, discuss where we predict the market will continue to evolve, and offer helpful tips on how utilities can take advantage of these findings.

Join KUBRA as we share how you can use consumer data and behavioral insights to improve customer experiences and prepare for the years ahead.

In this webinar, you will:
  • Receive an overview of the recent KUBRA Utility Consumer Billing Report
  • Learn current consumer billing and payment trends
  • Hear predictions on how trends will continue to evolve
  • Learn about ways you can capitalize on today’s current behavioral trends to increase customer experiences and satisfaction

  • Shaun Jackson, SVP of Marketing, KUBRA