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Lessons in Smart Customer Engagement

Thursday Jul 7, 2011 Presented by Energy Central
Virtual Event

Smart grid is redefining utility-customer relationships - engagement is now required. With customer behavior change so central to managing peak demand and deferring capital expenditures, utilities must get smart about engaging savvy customers today.

View The Webcast Now

(Note: Members only – not a Member? – Join Now!)

Event Information

Location: Virtual Event,
Venue: Your office
Event Price: 0.00 (US)

Organizer Information

Energy Central
Contact Name: Energy Central
Phone: 303-782-5510

Events In Related Topics

More Information:


Learn how industry-leading utilities are designing smart engagement programs with customer value at the core - driving satisfaction, smart meter acceptance and brand loyalty among residential customers. 

Phil Carson, editor-in-chief, Intelligent Utility Daily, will moderate this panel of customer-engagement experts from leading utilities:

  • Charles Dickerson, Vice President, Customer Care, Pepco Holdings, Inc.
  • Rebecca Meyer, Senior Program Administrator, Connecticut Light & Power
  • Stan Sittser, Customer Communications Manager, Portland General Electric

Click here to view this on-demand event now.